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2023-05-17_103111


Warranty Policies:

G10/G7/V10/V3/i7/i5/GL001- 2years warranty 

Robomate/S1/Dustmite Pro - 1 year warranty

Additional Purchase of Parts - 3 months warranty (excluded wear and tear items such as roller, filter, etc.) 

**Our Morse G10 cordless vacuum now comes with a 2-year warranty starting from February 2022. However, if you purchased your G10 before February 2022, it will only come with a 1-year warranty.

**2 years warranty for product, 1 year warranty for battery

~The warranty includes all parts problems and repair costs. (If the defect is made by human error are not included in warranty)

~The battery is a consumable accessory, and the power will decrease with the usage rate. Such as power reduction is excluded from the warranty.

~If you're located in West Malaysia, we will assign courier service go for collect and check. (Only for 1st year)

~If you're located in East Malaysia/Singapore, then need to bear the shipping fee return to us. Once the repair is done, we'll bear  the shipping fee to send it back to customer. (Only for 1st year)


Exchange

~We offer 1-to-1 exchange for products that has cracked parts within 7 days upon received. Please do check the condition of your product before use, once it's been used it can only be exchanged if there's a malfunction.

Thank you for choosing Morse and we look forward to providing you with excellent service.


After Sales Whatsapp: +60183831316

10am-5pm ( Monday - Friday )